The rise of technology requires workers to learn new skills to perform their tasks more effectively in the workplace
Digitisation, artificial intelligence (AI) and automation have come into the world of work to stay. Each year, employees invest time in training to obtain additional technology-focused qualifications and certificates. Last year, the Future of Jobs Report 2018 prepared by the World Economic Forum, predicted that, by 2022, the so-called ’emerging professions’ would account for 27 per cent of global employment, more than double what they represent today.
The study also predicts that, by the same date, approximately 75 million jobs will be at risk of disappearing, and 133 million new jobs will be created. So how do we prepare? Faced with this, companies must create internal and external training programmes so that employees can acquire the skills they need. This new way of training workers is based on the concepts of upskilling and reskilling.
This is about retraining workers. In other words, companies, by means of training programmes, redeploy their employees in new jobs that are completely different from the ones they had been performing for years. For example, factory workers may need training to use robots or digital surveillance systems.
This refers to the additional training workers need in other fields to perform their tasks more effectively. They will obtain a more specific profile and greater skills to deal with possible changes in the working environment.
In addition to these technical skills, employees should also focus on developing personal skills, known as soft skills. Indeed, technology cannot compensate for social interaction in the workplace.